Account & data

Delete your Nookly account

You can delete your account and data at any time, right in the app.

Last updated ·

In the app

Nookly (developer: developer name: to be filled in) lets you delete your account and data at any time.

In the app

Open Settings → Account → Delete account, type DELETE, and confirm. Deletion is immediate and permanent.

Can't open the app?

E-mail [email protected] from the address you use to sign in (or tell us which Apple/Google account you use) with the subject "Delete my Nookly account". We verify that the request comes from the account owner and delete the account within 30 days, usually much sooner.

What is deleted

Your account and sign-in link, profile (name, photo, bio), couple pairing and your private couple places with their photos and notes, saves, plans, preferences, visit history, live location, notification settings, your photos, reviews and feedback.

What is kept

Public places you added stay on the map as community places without your name. Safety reports you made or that concern you are kept without any link to your account for up to 180 days after they are closed (abuse prevention). Server backups roll over within backup retention period: to be filled in.